USI implements a Quality Assurance System with clear benchmarks to ensure the quality of Education at USI, with high standards with local and international accreditation.
Quality can be defined as meeting or even exceeding customer expectations. The most important customers or consumers here are students. Students must get what they expect in an effort to get satisfactory Education services. Other main customers such as the government with various rules and requirements must be met properly by USI, so that USI becomes a good partner of the Government in building the nation through Higher Education. The next important customer is the Community. The community must benefit from the presence of USI through various Community Service programs with the application of science and technology to support the progress of Community life, especially around Cibitung-Bekasi.
With various SOPs (Standard Operating Procedures) to organize Higher Education Governance in various fields, USI's main focus is for students to achieve the expected competencies pleasantly, achieve the quality standards of Higher Education or good and superior Study Programs, achieve benefits in the eyes of the Community through innovative Community Service programs.