Resource and Operations Management is the process of organizing and optimizing the use of resources to ensure that operational activities run efficiently and effectively. The goal is to support the achievement of targets through planned and measured management.

Several services provided by USI are as follows:

• Student Services

From registration, payment, re-registration, to class schedules, USI students are fully facilitated online through the PMB program (New Student Registration) for incoming students and the SIP program (Learning Information System) for service information during lectures. If necessary, staff are available to provide student services under the Academic and Student Affairs Bureau (BAAK).

• Academic Services

The SIP (Learning Information System) program also integrates all academic service needs, including lecturer attendance, exam implementation, grade submission, and lecturer evaluations. All of this is presented in an online system within the SIP program, which is integrated with the HR and finance programs. Each department is also assigned administrative staff to support academic services, ensuring that all academic support activities, from class schedules to grading and learning documentation, are carried out orderly and correctly.

• Software Laboratory Services

The computer program for all practical needs related to the use of specific software required by each department is handled by the Technical Implementation Unit of the Laboratory, assisted by laboratory staff who are proficient in using various software programs, supported by adequate computer facilities. In addition to the software laboratories, laboratory staff are also available to manage the use of laboratory equipment for all departments in accordance with the curriculum requirements of each program.